Plans & pricing
Vero offers a Free plan and paid access through Pro.
Free: $0 with 10 actions per monthly usage period.
Pro monthly: $89 per month.
Pro yearly: $828 billed annually, equivalent to $69 per month.
Depending on your billing location, prices are shown and charged in either USD or CAD. Stripe checkout confirms your currency and final amount before you subscribe.
Pro includes unlimited AI-powered documentation and Vero's core workflow features, including templates, Vero Chat, Vero Evidence, Insights, ICD codes, snippets, multilingual support, PDF Forms, and more.
Student or trainee? You may qualify for a discounted plan. See the Student & Trainee Discounts article.
Free trial and free plan
The standard Vero trial lasts seven days and includes full Pro access. After the trial ends, the account moves to the Free plan unless the user upgrades to Pro.
Seven-day trial: Full Pro access for seven days.
Free plan: 10 actions per monthly usage period, with your notes, templates, and settings preserved.
A generated note counts as one action. A Vero Chat use also counts as one action. These share the same allowance, so someone who only generates notes can generate up to 10 notes during each monthly usage period.
The allowance resets on the monthly anniversary of the account's creation date.
Checking your free-plan allowance
Open Vero's left sidebar.
Find the Free plan card near the bottom.
Review the number of actions remaining and the date the allowance resets.
Settings → Billing & Usage shows your account activity history. Your current Free-plan balance and reset date are shown in the left sidebar.
Upgrading to Pro
Open Settings at the bottom of the left sidebar.
Under Account, select Billing & Usage.
Find the plan or subscription section.
Click Upgrade to Pro.
Choose monthly or yearly billing and continue to Stripe checkout.
Promotion codes, when available, are entered during checkout.
Managing your subscription
Open Settings → Billing & Usage.
Find the plan or billing section.
Click Manage Plan.
This opens the Stripe billing portal, where you can update payment methods, view invoices, change billing intervals when available, or cancel your subscription.
If your Pro access comes from a team or organization, billing may be managed by the team billing owner or by Vero support instead of from your personal Profile page.
You can also start checkout or open Manage Plan from the mobile app. Stripe opens in a browser view; on Android it may open a separate tab. Complete the steps, then return to Vero.
What happens if I cancel or my trial ends?
Seven-day trial expires: Your account moves to the Free plan with 10 actions per monthly usage period. Existing notes, templates, and settings are preserved.
Cancel Pro: You keep Pro access until the end of the current billing period, then your account moves to the Free plan.
Payment fails: Update your payment method from Settings → Billing & Usage → Manage Plan, when self-serve billing is available for your account.
Cancellation or downgrade does not itself delete your data. Your existing automatic-retention settings still apply to active and archived encounters and their notes, and you can delete items manually. See Data Management.
Paying for multiple users
Teams let clinics or organizations put multiple accounts under one shared plan and consolidated billing workflow.
Open Settings → Team.
If you are not already part of an organization, either accept an invitation or create your own team before subscribing.
Invite teammates by email from the Team page.
For Stripe-billed teams, team billing owners can manage the plan from Settings → Team. For manually invoiced teams, seat changes are handled by Vero support.
For full details, see Teams.
Frequently asked questions
What happens when I use all my free actions?
What happens when I use all my free actions?
New note generation and Chat answers require an available action or Pro access. Vero may show an upgrade prompt with a note preview or a held-back Chat answer. The preview is not a completed clinical note.
Use the upgrade option, then return to the same encounter or question. Keep your existing work; you do not need to delete the encounter or start over. Your remaining actions and reset date appear in the sidebar.
Can I upgrade or manage billing from the mobile app?
Can I upgrade or manage billing from the mobile app?
Yes. Open Settings → Billing & Usage. Stripe checkout or the billing portal opens in a browser view; on Android it may open a separate tab. Return to Vero when finished. Team-managed and manually invoiced accounts may require their billing owner or Support to make changes.