All CollectionsTroubleshooting & SupportTroubleshooting & SupportTroubleshooting, microphone setup, and support.5 articlesArticlesMicrophone & Browser IssuesFix microphone permissions, choose the right input, resolve echo, and troubleshoot browser recording issues.Errors & Template IssuesTroubleshoot errors, Learn results, and template changes, and get help from Vero Support.Missing EncountersHow to search for an encounter, check Archived, restore it, and reconnect it to the correct patient before assuming it was deleted.Contact SupportHow to contact Vero Support through in-app chat or the Vero contact page.CollectionsProduct Updates1 article·Background on earlier product changes.